Privacy Policy

The EU General Data Protection Regulation (GDPR) includes rules on giving privacy information to anyone using our online services. Further information about your rights under GDPR can be found at

This site is provided and supported by Lotil or Fenton Pharmaceuticals Ltd for Lotil.

You can contact our DPO by writing to Lotil or Fenton Pharmaceuticals Ltd, Fenton House, 4 Hampstead Gate, 1a Frognal, London, NW3 6AL, UK

Lotil and Fenton Pharmaceuticals Ltd take your privacy and data protection very seriously.

Registration on this site is only requested on online shopping or joining our marketing mailing list.

Lotil is your Data Controller. Fenton Pharmaceuticals Ltd is your Data Processor for the purposes of providing the services available on this site. 

Where enabled our online retail sales are processed and filled on our behalf by Fenton Pharmaceuticals Ltd

Your personal information is stored encrypted on servers in the UK and the EEA. Fenton Pharmaceuticals Ltdmay at times process or transfer your personal information outside the UK (and possibly to places outside the European Economic Area) to deliver site and app services, for example to process email and push notification updates. Fenton Pharmaceuticals Ltd shall take reasonable steps to ensure that any transfer of your personal information to a country or territory outside the European Economic Area, whose laws may provide for a lesser standard of protection for your personal information than that provided under European law, shall have adequate protection (such as model contractual arrangements as approved by the EU).

We will otherwise never pass, sell or share your personally identifiable data to third parties except when legally required to do so or when you have specifically given us consent to do so. You may review, edit, or soft delete your information at any time. 

If you use the online shopping facility you will receive email updates on your order.

Every effort has been made to make sure our databases are secure. Your information can only be accessed by Lotil, Fenton Pharmaceuticals Ltd and IT contractors.

The site, our servers and third party service providers wherever they are based, have appropriate technical and organisational measures in place to protect against unauthorised or unlawful use of your personal information as well as the accidental loss, destruction or damage of your personal information whilst under our control.

However, no data transmission over the internet can ever be guaranteed to be 100% secure and whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

Lotil and Fenton Pharmaceuticals Ltd may disclose depersonalised data (such as aggregated statistics) in order to describe sales, prescription demand, customers, traffic patterns and other site information to prospective partners, suppliers, medical researchers, sponsors, investors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.

Fenton Pharmaceuticals Ltd may disclose depersonalised aggregated data to third parties in the event that we sell or buy any business or assets.

Fenton Pharmaceuticals Ltd may disclose your personal data if all or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers may be one of the transferred assets.

Under certain circumstances we may occasionally be required by law, court order or governmental authority to disclose certain types of personal information and we reserve the right to comply with any such legally binding request. Examples of the type of situation where this would occur would be, the administration of justice where we have to defend ourselves legally complying with the mandatory requirements of a government department collecting information to protect or defend the rights or property of Fenton Pharmaceuticals Ltd or users of our services.

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